24i Video Cloud
Elevate your streaming service with our suite of solutions that will make your video shine
Streaming Success at Every Stage
24i Video Cloud provides all the key capabilities required to launch and grow your streaming service – from ingest and transcode to elegant white label applications for all kinds of connected devices.
- Multi Platform Apps
- Search & Discovery
- HD & 4K
- Authentication
- Entitlements
- Personalization
- Engagement
Appstage. Our flawless and engaging front-end
Everything you need to reach and engage with your streaming audience.
Includes feature-rich, white-label apps for web, mobile, streaming devices and Smart TV.
- Manage Video
- Manage Metadata
- Configure Layout
- API Integrations
- Advertising
- Segmentation
- Reporting
Backstage. Our essential CMS interface
Our real-time app management console & integration layer is the brains of 24i Video Cloud.
Configure your UX code-free, curate content, drive engagement and integrate third-party tools.
24iQ. Making better connections
Create more intelligent connections with your users through our personalization solution 24iQ.
Whether as part of our Backstage CMS or a direct API integration, let our AI enhance content discovery and reduce churn.
- Ingest
- Transcode
- EPG
- Package
- DRM & CA
- Storage
- Origin
- CDN
- Live & VOD
Videostage. Our award-winning video backend
Don’t have your own video infrastructure? Then integrate our video backend with all the functionalities you need to ingest, prepare, protect, store and deliver VOD, live TV and FAST channels to embrace a range of streaming business models.
Tailored Solutions for every kind of streaming service
24i Video Cloud already drives success for all kinds of streaming services. Click below to discover more about our tailored solutions for different markets.
D2C OTT
D2C OTT
Your SVOD, AVOD or TVOD content library and FAST channels on a wide range of consumer connected devices.
Our OTT clients include:
Broadcasters
Broadcasters
Your SVOD, AVOD or TVOD content library and FAST channels on a wide range of consumer connected devices.
Our broadcaster clients include:
Pay TV
Pay TV
Looking for multi-channel TV & catch-up on all devices? Check out our range of options, including our TVaaS solution, FokusonTV.
Our Pay TV clients include:
Appstage
Reach every screen
without compromising on style
Appstage gives you the speed of off-the-shelf apps for big screens and small,
with the flexibility and freedom to achieve the UI of your dreams.
Keep consumers watching with content discovery & promotion
Intuitive navigation keeps customer journeys simple. Advanced features like personalization, recommendations, binge-watching, ratings and notifications make sure it’s always easy to find something great to watch.
As competition grows, it pays to stay flexible
With Appstage you can pivot to new business models as consumer trends shift. Combine free and paid content to tempt new sign-ups and increase your app chart ranking. Or run multiple brands in parallel - a premium service for TV subscriber households and a stripped-back offering for OTT-only customers.
A consistent video playback experience
Appstage supports multiple native and commercial player solutions, DRMs and streaming formats for consistent and seamless playback on all devices. It’s designed to grow with your business, offering support for 4K, trickplay, multi-track audio, subtitles and more.
User Access and Control Options
Keep consumers watching with content discovery & promotion
Intuitive navigation keeps customer journeys simple. Advanced features like personalization, recommendations, binge-watching, ratings and notifications make sure it’s always easy to find something great to watch.
Backstage
Take control of your user experiences
Real-time UX and integration manager
Backstage is the brains behind the 24i Video Cloud, serving as a middleman between the apps and backend systems. Its cloud-based console puts you in control of your UX, console and app statistics. Changes can be published instantly or scheduled in advance.
App Management: No coding required
Backstage is the centralized hub for managing the whole video experience. Build menus, pages, content collections and personalized playlists of recommended content. Apply changes to one device or all, allowing for different strategies per screen type.
Set up profiles, target user segments, manage the login process and apply geoblocking or configure advertising strategies. With Backstage, the possibilities are endless.
Whether taking the 24 front end or connecting to an existing system, our simple API building blocks means that Backstage can be used as a separate component or can connect to other system delivery components within your video plane such as DRM, CDN or subscription provider.
Bring your branded apps and assets to life across all platforms
Customize Design
Configure colours, logos, icons and buttons universally or per device
Promote Content
Choose from attractive layout options to build pages of playlists.
Aid content discovery
Create static, dynamic and personalized content playlists.
Spotlight channels
Manage EPG data or build virtual VOD channels to emulate linear TV.
Improve Navigation
Configure menus in your own way, with the option to change per device.
Creating better connections with personalization
The Power of Personalization.
Improving content engagement is essential to streaming success. Personalization is the key. Here’s how our OTT, broadcast and pay TV customers achieve their business goals with our 24iQ personalization platform.
340%
Personalization improves content discovery
Users watched 3.4 more items per month on one streaming service when they interacted with personalized recommendations generated by 24iQ
1.8x
Personalization increases watch time
Visitors who interacted with 24iQ recommendations on another streaming service spent 1.8 times longer watching content than those who didn’t
43%
Personalization reduces churn
Established subscribers were 43% less likely to churn from one customer’s service if they’d watched at least one video recommended by 24iQ
24iQ: pre-integrated Backstage CMS
24iQ is an out-of-the-box, engagement-boosting technology platform that harnesses advanced algorithms and AI to help your users find more of your video content. Now as part of our CMS solution Backstage, configure, filter and build recommendations models from one central console making it easy to combine editorial playlists with personalized UX.
User Recommendations
Fast-track the content discovery experience. 24iQ uses the latest AI technology to generate real time, dynamic recommendations based on user behavior and content associations. Use it to drive content rails in your streaming apps including:
• Recommended for You, People Also Watched
• More Like This, Because You Watched, Similar to "X"
• Trending, Most Popular, Latest
• Thematic Collections Derived Using AI
Recommendations can be account-based or targeted to user profiles within a household. Get started fast with our pre-configured models, then make them your own with filters and business rules so that it’s personalization that you control.
Intelligent Search
Upgrade your search to a smarter content discovery experience. When a simple search provides no results, 24iQ’s data intelligence limits the chances of a customer hitting a dead-end.
It powers advanced search functions that surface more of your library for increased engagement and loyalty:
• Advanced entity search (by runtime, mood, franchise, etc.)
• Popular search (“People also searched for…”)
• Personalized search to prioritize results that closely match a user’s tastes
• More Like This models can suggest videos similar to the search term used
• Mood-based and thematic search to go far beyond genre-based searches
Metadata Enhancement
High quality metadata is the essential foundation for successful search, discovery, “more like this” recommendations, and optimized advertising CPM. You no longer need to employ an army of editors to get it.
24iQ’s generative AI and data-science specialists can:
• Automate creation of additional metadata including Keywords and Tags
• Identify mood and theme per asset for innovative search
• Restructure metadata to develop more effective frameworks of genre/subgenre
• Extract metadata from video using AI with our technology partners
• Create images from video for thumbnail personalisation per audience segment
Interested in what 24iQ personalization can do for your streaming service?
Talk to an ExpertConnect better with users with data intelligence
Connect better with users with data intelligence
Structured A/B Testing Engine
Model different approaches with your choice of user base and measure success through comprehensive reporting.
Detailed User Analytics
Make informed decisions about your business with detailed user insights, clear data dashboard and flexible data export API.
Configure Models Based on Data Insights
Use data insights to configure bespoke data models, define business rules, visualize the results a user would see before you go live.
24iQ as a standalone personalization service
Just need personalization on its own? Thanks to the modular approach of the 24i Video Cloud, you can select 24iQ as a standalone integration that can connect direct to your ecosystem via API.
Manage and control personalization services through our bespoke console that gives you direct access to configuration and model set-up to our advanced algorithm suite. Through direct integration you also the potential to integrate additional services.
UX Personalization
The future of streaming is hyper personalization.
Maximize play conversions and engagement with 24iQ to create a UX that’s fully tailored per user:
• Order content within lanes to highlight the items most likely to appeal to each user segment/cluster
• Re-order lanes on a page to prioritize content that matches each user’s viewing history
• Downweight previously watched items to maximize exposure for fresh content
• Pin promoted items to prime positions in support of your business goals
• Manage content duplication across lanes to make the most of valuable screen real-estate
Pick and choose the features you want for your ideal balance of editorial curation and data-driven automation.
Personalized Messaging
Personalization shouldn’t end when your app is closed. It should extend throughout your customer journey. Connect 24iQ’s APIs to your marketing tools for tailored messaging both on and off your streaming platform:
• Personalized emails featuring “recommended for you” suggestions
• Tailored push notifications prompting continued watching or offering something new that suits a user’s tastes
• Marketing intelligence on the ideal time to email a user based on their viewing habits
These techniques are shown to increase marketing click-throughs up to 200%! 24iQ data can also help Pay TV operators retain subscribers for their broadband and telephony services.
Personalized Advertising
Use 24iQ to maximize your AVOD and FAST revenue. Connect our APIs to your advertising provider to sync user behavior data with ad inventory for a higher CPM. Your users get a more relevant experience, while advertisers reach a more valuable audience.
• Increase CPM by connecting advertising taxonomies to content and user data
• Identify cohorts of users with similar behaviors to target with higher value, personalized ads
• Create business opportunities as you identify content that’s ripe for advertising promotions
Why choose 24iQ?
Fast
Out-of-the-box personalization models for rapid deployment
Flexible
Designed for full configurability to meet your specific needs
Easy
API solution suitable for use with any streaming platform
Any language
APIs are language agnostic & suitable for multilingual apps
Any content
Ideal for use with movies, TV series, sports, articles & more
Any business model
Optimized for SVOD, AVOD, FAST & broadcast streaming services
Videostage
A fully cloud-hosted solution to meet all your live and VOD preparation needs
Ingest
Upload VOD files to our cloud ingest workflow to get started quickly, without investing in limited encoding resources. Burst upwards to handle special events and peaks in content acquisitions without needing to acquire dedicated resources. Or encode live streams with full support for time-shift using our pre-integrated partner encoding solutions.
Enrich
Ingest and edit metadata and images to enhance your user experience. Import third-party data (e.g. Gracenote, Red Bee, Rovi etc.). Create forward and backward EPGs, connect to our 24iQ recommendations and personalization solution, and make your metadata available to other systems via APIs.
Process
Transcode to HLS, DASH or Smooth Streaming for live and VOD on every device. Package with multi-DRM (Widevine, PlayReady, FairPlay). Configure content rules: geo-blocking, concurrent stream limits, user entitlements and parental controls.
Store
Choose cloud-hosted or on-premises origin servers to host your streams, files and time-shifted TV. Cloud-hosted resources feature auto-scaling.
Distribute
Videostage is CDN-agnostic. Select our private CDN solution or one of our pre-integrated partners to best suit your budget and enjoy fastest deployment. Or bring your own CDN solution for easy integration.
Backstage & Appstage
As you'd expect, Videostage is seamlessly integrated with both Backstage and Appstage ensure a frictionless flow of content from ingest to cross-platform front-end applications.
Ads & Recommendations
Videostage and Appstage are integrated with leading SSAI solutions for Manifest Manipulation and Ad serving. Support pre, mid and post rolls; and protect your revenue against skipping ahead.
With a little help from our friends!
Want to up your streaming game with advanced analytics, an AI-powered recommendation engine or a third-party video player? The beauty of 24i Video Cloud is that we’re pre-integrated with all these options and more, from our own solutions or those of our partners.
And if you’ve already got a video backend from one of our many partners, we can easily hook it up to our frontend using the Backstage integration layer.
Hi! I'm Stuart.
I am a Head of Product at 24i.
Want to know more about 24i Video Cloud?
Tell us about your personalization needs or book a demo.
